
Our Guarantee
At La Luz, we strive to provide the best products and customer service available and we are committed to your satisfaction. If any purchase from La Luz fails to meet expectations please return it to us at 5367 Ayon Avenue, Suite A, Irwindale, CA 91706 for an exchange.
Returns & Exchanges
In the event of damage of goods during shipment or product quality issues, please contact us and we will issue an (Returned Goods Authorization Number) RGA#. Enclose your merchandise in the original packaging and send the box to us via UPS or insured mail to the address below with the RGA# . Unauthorized returns and refused shipments are subject to a 25% restocking fee. We cannot accept returns sent C.O.D.
Call for an RGA# 1- 626-334-7764
La Luz Customer Service
5367 Ayon Avenue
Suite A
Irwindale, CA 91706
Contact Information
General Information, Comments and Inquiries
Email: info@laluzcandles.com
Write: 5367 Ayon Avenue, Suite A, Irwindale, CA 91706
Call: 1- 626-334-7764
To Request a Catalog
Catalog Request Form
Email: info@laluzcandles.com
Write: La Luz Catalog Sales, 5367 Ayon Avenue, Suite A, Irwindale, CA 91706
Call: 1- 626-334-7764
Employment Inquiries
Write: 5367 Ayon Avenue, Suite A, Irwindale, CA 91706
Email: jobs@laluzcandles.com
Fax: 626-969-1206
For a current list of job openings, please click here